(a-buh-gayl san-chez)
Abigail is the Systems Efficiency Manager at Business Impact NW, playing a crucial role in enhancing the company’s Salesforce environment while skillfully addressing various business challenges through innovative and technical solutions. She actively collaborates with all internal teams to bolster Operations through comprehensive training, impactful process improvements, and efficient troubleshooting of technical issues. With an impressive 15 years of experience in operations and 9 years of experience administrating Salesforce, complemented by a Master’s in Information and Communication Technology, Abigail brings a wealth of knowledge in business processes. Her previous experiences at tech startups have equipped her with valuable insights into the critical internal technical and operational needs that support small businesses. By optimizing technical operations, Abigail enhances user experiences and strengthens relationships with clients and staff.