(SHAN-uhn KRAWSS)
Joining Business Impact NW in 2024, Shannon is the Loan Administrator; she assists clients from our 4-state region. With her proactive approach, she engages directly with clients, addressing their needs and guiding them to the right resources. From managing inquiries over the phone to addressing delinquencies and assisting with financial payment plans, Shannon is dedicated to helping clients navigate every aspect of their loans, including paid-in-full loans and title releases.